It's nice when clients appreciate our service!
The testimonials are coming in fast this month which is continued validation that our service levels remain high, but we are always looking at ways to improve what we do. The flowers in the picture were delivered to regulated adviser Alison Mitchell for her excellent work in securing a mortgage with The Mortgage Lender for the purchase of a brand new home. And only today another regulated adviser Leanne Halliday received the following testimonial by email for getting the clients' Second Charge paid out after a fairly challenging journey:
"Leanne, Just wanted to say a massive thank you so much for all your hard work for sorting out our Secured Loan. I honestly can’t believe this day has come, I’m just so delighted.This is just the fresh start we need to get on with our lives, had a couple of hard years & now this loan will sort it all out & let us move forward happily & in our family home too. You were so efficient & lovely to work with & you really are great at your job. Once again thank you from the bottom of my heart, few tears this end (happy tears), and onwards & upwards."